Frequently Asked Questions
Everything you need to know about our durable, eco-friendly outdoor furniture.
What materials are used in Trex Outdoor Furniture?
Our furniture is constructed from high-density polyethylene (HDPE), a durable plastic that includes recycled milk jugs and laundry detergent bottles. It is designed to withstand the elements without splintering, cracking, or rotting.
How do I clean and maintain my furniture?
Trex Outdoor Furniture is low-maintenance and never requires painting or staining. For regular cleaning, simply use a soft-bristle brush with warm water and mild soap to remove dirt and debris.
Is the furniture UV-resistant?
Yes, our furniture contains UV-inhibitors and stabilizers that run throughout the material. This protects the lumber from environmental degradation and ensures the color stays vibrant for years.
What is your shipping policy?
We offer standard ground shipping to the contiguous United States. Most items are built to order and ship within the lead time specified on the product page via FedEx or UPS.
What is the warranty period for Trex products?
We stand behind our craftsmanship with a 20-year residential warranty and a 3-year commercial warranty, covering defects in workmanship and materials.
Do you offer returns or exchanges?
If you are not completely satisfied, you can return your furniture within 30 days of purchase. Please note that items must be in their original packaging, and return shipping fees may apply.